Data Privacy Statement
We value your privacy.
Our privacy policy transparently explains what types of personal data may be processed and for what purpose.
We also explain the choices you have about our treatment and how you can learn more about our treatment and your rights.
By using our site, you consent to our privacy policy below.
Responsible for treatment
- Responsible: Isabelle Prak
- Company: Champagne Couvreur Prak
- Address: 6 rue Marcel Chansou 51500 Rilly-la-Montagne
- Phone number: +33.3 26 03 44 54
Data gathering
We may collect personal data about you when you use our site.
Some data is collected through the forms you fill out on our site to communicate with us or to access certain services. The information you provide us is limited to the data strictly necessary to answer your request and are intended for the services in charge of answering and following up your request. These data are only kept for the time necessary to achieve the objective pursued.
- first and last name, company, e-mail, phone number
- billing address and / or delivery address
- order history
Other information can be automatically saved from your computer and browser: IP address, software version and hardware type, pages viewed, etc.
See the paragraph below for Cookies, trackers and Third Party Services.
Purpose of treatment
The information we collect from you, especially when filling out the forms on our site, may be used to:
- answer your questions
- communicate with you, administer a contest, promotion or survey
- manage and process your orders
- create and manage your customer area
- establish anonymous audience statistics
Confidentiality and data protection
We are the sole owners of the information collected on this site. Only management and employees who need to perform specific work (accounting, delivery) have access to personally identifiable information.
We do not sell, trade, or transfer your personally identifiable information to third parties, other than trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep this information confidential. In addition, we are never aware of your bank details in case of online payment since it is made on the secure server of our banking partner. Anonymous information, however, may be provided to other parties for marketing or other uses.
We implement security measures to preserve the security of your personal information:
- we use state-of-the-art SSL encryption to protect sensitive information transmitted online
- we also protect your offline information, the computers and servers used to store personally identifiable information are kept in a secure environment
Permission to access
You have the right to access, modify, delete, portability and object to the processing of personal data collected about you. These rights can be exercised at any time by sending us your request:
- by email
- directly from your Customer Account if you have created one
- by mail to Champagne Couvreur Prak, 6 rue Marcel Chansou, 51500 Rilly-la-Montagne
- by phone: +33.3 26 03 44 54
When you provide us with personal information in connection with the creation of an online user or customer account, you have access to your data and you can update, modify or delete it at any time in your Customer Account.
When you have authorized us to send you emails, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of the emails.
Please note that we may retain certain information about you when required by law or when we have a legitimate reason to do so. In addition, we have a response period of two months from receipt of your request. If the request is incomplete (absence of identity document for example), we are entitled to request additional information, the period is then suspended and runs again once these elements have been supplied.
Links to other sites
Our site may contain links to other websites that we do not own or operate. To the extent that linked sites are not part of our company, we do not control them and we are not responsible for their content, products, services or policies and privacy practices.
Cookies, trackers and third party services
We value your privacy. We inform you that we use cookies necessary for the operation of our site. The information stored by these cookies is instructions to allow and manage user navigation on our site, optimize server loads, enable online sales features (cart, customer account, etc.). They are anonymous and exclusively intended for the proper functioning of the site. They expire at the end of the session. You can refuse the use of cookies by setting the appropriate option in your web browser. By doing this, you are aware that certain functionalities of the site may no longer be operational.
These are cookies or tracers downloaded to your terminal by third-party entities (partners, advertisers, etc.) when you browse certain pages of our site. These entities are committed to respecting the legislation in force regarding cookies / tracers and guarantee the implementation of measures to protect and secure the data collected.
Consent
By using our site, you agree to our privacy policy.